All orders are subject to our full terms and conditions of sale.
Ordering:- All prices and offers are subject to change and availability. Errors and omissions excepted. All prices exclude GST (Australian Customers Only) and are given in USD. Please allow ten working days for cheque clearance.
Goods ordered by fax or post will be charged at the current price on the day of receipt. For out of stock items, delivery dates given are only estimates.
Credit Accounts:- Accounts may be opened for Govt. Depts, Education and selected incorporated businesses, subject to credit checks. Credit account orders are only accepted on official stationery by fax or post. Credit accounts must be paid strictly within 30 days of invoice date, and we reserve the right to withdraw credit facilities.
Warranty and Returns:- Only Australian sourced goods are supplied. Goods are not supplied on a trial basis. In the case of faulty goods, please contact our customer service department who will make arrangements for replacement.
If, within 14 days of purchase, but before opening the product, you decide the product is unsuitable please call us to arrange a returns number. We will refund the cost of the item minus a 15% restocking fee. We cannot accept a non-faulty opened product for return, under any circumstances.
All returns must be authorised by us, and must be returned in suitable packaging, bearing our returns number on the outside. Returns not complying with these terms will be refused.
Special Offers and Gifts:- All special offers are subject to availability, and may be in promotional packaging (packaging may refer to boxes, manuals, etc.) All photographs are for identification purposes only.